Applying a Model to Address a Business Process Change

In your Reading you reviewed the Capability Maturing Model (CMM) and in the Learning Activity you briefly practiced with the Kotter 8-Step Model. Now you will apply one of these models to address a business process change needed at the organization of your choice. You will also apply Porter’s 3-phase process from the learning activity to suggest a strategy and steps to be taken in each phase.

Prepare your original Business Process Change in a Word document using APA format. Review APA formatting and style resources found in the Writing Center accessed through the Academic Success Center within the Academic Tools area. You can also consult APA Central located in the Academic Tools area as well.

Do some research to obtain your selected specific industry and/or organization resources. If confidentiality is a concern regarding the organization you selected, choose a publicly traded company instead. Ultimately it is your responsibility to ensure you do not share any of an organization’s proprietary information.