According to Berwick (1996), “measurement is only a handmaiden to improvement but improvement cannot act without it” (Sollecito & Johnson, p.78). Do you agree or disagree with this statement? Why or why not? Provide at least three specific reasons to support your position. Your initial post should be 250-300 words and utilize a minimum of […]
According to Sollecito & Johnson it is more meaningful to analyze outcomes data, as opposed to structures and processes, because improving outcomes is the end goal of health care services. After viewing the “Defining Quality”: Aiming For a Better Health Care System video, develop a description of quality as it relates to health care; then […]
Customer Satisfaction and Quality Care In this competitive health care environment, consumers want and expect better health care services and hospital systems are concerned about maintaining their overall image. There is also attention to ways in which patient satisfaction measurement can be integrated into an overall measure of clinical quality. To begin, review the Hospital […]
Never before has nursing been so important to a health care organization. Nurses are responsible for upholding the public’s trust as well as their health care organization’s reputation and its financial viability. Do you agree or disagree with this statement? Why or why not? Provide at least three specific reasons to support your position.
Medical Errors 76 responses (69 unread) According to Sollecito & Johnson (2013), “Organizations do not suddenly start making mistakes. They tend to slide imperceptibly into a set of conditions that produce medical errors” (p. 327). After completing this week’s reading discuss this concept as it relates to quality patient outcomes. Answer the following questions: a. […]
Disclosure and Litigation 79 responses (74 unread) Complete the week’s reading and view the Safe Patient Project video about Linda: Katy, TX, then answer the following questions: a. What was the error(s) in the case presented in the video? b. Why do you think the error(s) happened? What might the contributing factor(s) be in this […]
Quality Improvement Organizations (Q.I.O.s) 86 responses (81 unread) After completing this week’s reading, answer the following questions: a. What is the role and function of the Quality Improvement Organization program? b. In your opinion, has the quality of health care received by Medicare beneficiaries improved or declined over time as a result of the QIO […]
Accreditation 64 responses (58 unread) Accreditation is a formal process wherein a health care organization is deemed credible by an external organization. Standards of practice are used to assess the credibility. According to Sollecito & Johnson (2013), health care professionals, “have been known to be skeptical about the purpose, value, and benefits [of accreditation]”. After […]
Value-Based Purchasing The Center for Medicare and Medicaid Services (C.M.S.) began phasing in its value-based purchasing program in 2007. Value based purchasing links payment directly to the quality of care provided. It is one strategy being used by C.M.S. to transform the current payment system by rewarding providers for delivering high quality, efficient clinical care. […]
Two goals of the electronic health record are improved patient care and decreased cost. Do you see this as effective incentives? Why or why not? Compare and contrast different types of health records (i.e., inpatient, office visit, emergency room). Include in your post a discussion on standards and goals, such as incentives, safety adoption and […]
