Define collaboration. Define and describe cloud-based collaboration

Define collaboration.
Define and describe cloud-based collaboration.
The CIO of Ace Accounting Services suggests that the company can save considerable money using VoIP for phone calls. Define and describe VoIP. Then present three companies that provide VoIP offerings. Compare and contrast each company’s offering. Also, discuss whether or not you agree with the CIO and justify why.
List the questions one should consider when evaluating a cloud-based collaborative solution.
Your responses should be submitted as a Word document and the paper should adhere to APA format and style. Your answers should be written in your own words. Include proper citations to any sources you used in your answers.