Chapter 4, “Effective Listening” -Appendix A: “Listening Profile” to prepare for this discussion.
Active listening can be challenging because of barriers that impede effective listening: anticipating, judging, and reacting emotionally.
Of these three, identify the one with which you can most identify in your own listening habits.
Give an example of a situation where you were limited by one of these barriers, and explain how that barrier influenced the outcome of the situation.
Describe two ways that you could improve in your listening skills. How would these improvements impact your communication and speaking style?