Explain why the workings of memory are more reconstructive than people imagine them to be.
Copyright © 2017, 2014, 2011 Pearson Education, Inc. All Rights Reserved
Psychology Twelfth Edition
Chapter 10 Memory
Copyright © 2017, 2014, 2011 Pearson Education, Inc. All Rights Reserved
Reconstructing the Past
• LO 10.1.A Explain why the workings of memory are
more reconstructive than people imagine them to be.
• LO 10.1.B Describe three conditions under which
confabulation is especially likely to occur.
• LO 10.1.C Summarize the evidence indicating that
eyewitness testimony can be susceptible to memory
errors.
• LO 10.1.D Explain the conditions under which children
might provide reliable versus unreliable eyewitness
testimony.
Copyright © 2017, 2014, 2011 Pearson Education, Inc. All Rights Reserved
The Manufacture of Memory (1 of 3)
• Unlike a digital recorder or video camera, human
memory is highly selective and is reconstructive.
• It is more like watching a few unconnected clips
and then figuring out what the rest of the recording
must have been like.
• People add, delete, and change elements in ways
that help them make sense of information and
events.
Copyright © 2017, 2014, 2011 Pearson Education, Inc. All Rights Reserved
The Manufacture of Memory (2 of 3)
• In reconstructing their memories, people often
draw on many sources.
• They take bits and pieces and build one integrated
account.
• They often experience source misattribution, the
inability to distinguish information stored during an
event from information added later.
Copyright © 2017, 2014, 2011 Pearson Education, Inc. All Rights Reserved
The Manufacture of Memory (3 of 3)
• Shocking or tragic events do hold a special place
in memory.
– So do some unusual, exhilaratingly happy events.
• Yet even these vivid flashbulb memories tend to
become less accurate or complete over time.
• People typically remember the gist of a startling,
emotional event.
• But over time, errors creep into the details; after a
few years, some people even forget the gist.
Copyright © 2017, 2014, 2011 Pearson Education, Inc. All Rights Reserved
The Conditions of Confabulation
• Because memory is so often reconstructive, it is
subject to confabulation.
– the confusion of imagined events with actual ones
• Confabulation is especially likely when people
have thought, heard, or told others about the
imagined event many times.
• They thus experience imagination inflation.
• The image of the event contains many details, or
the event is easy to imagine.
Copyright © 2017, 2014, 2011 Pearson Education, Inc. All Rights Reserved
The Eyewitness on Trial (1 of 2)
• The reconstructive nature of memory also makes
memory vulnerable to suggestion.
• Eyewitness testimony is especially vulnerable to
error when:
– the suspect’s ethnicity differs from that of the witness
– leading questions are put to witnesses, or
– witnesses are given misleading information
Copyright © 2017, 2014, 2011 Pearson Education, Inc. All Rights Reserved
The Eyewitness on Trial (2 of 2)
Figure 10.1
The Influence of Misleading Information
Elizabeth Loftus
(Loftus & Greene, 1980)
Copyright © 2017, 2014, 2011 Pearson Education, Inc. All Rights Reserved
Children’s Testimony (1 of 2)
• Like adults, children often remember the essential
aspects of an event accurately.
• However, they can also be suggestible, especially
when:
– responding to biased interviewing by adults
– asked questions that blur the line between fantasy and
reality
– asked leading questions
– told what “other kids” had supposedly said
– praised for making false allegations
Copyright © 2017, 2014, 2011 Pearson Education, Inc. All Rights Reserved
Children’s Testimony (2 of 2)
Figure 10.2
Social Pressure and Children’s False Allegations
(Garven et al., 1998)
Copyright © 2017, 2014, 2011 Pearson Education, Inc. All Rights Reserved
In Pursuit of Memory
• LO 10.2.A Distinguish between recall and
recognition tasks in explicit memory, and
distinguish between priming and relearning in
implicit memory.
• LO 10.2.B Describe the basic characteristics of
three memory systems according to the
information-processing model, and note the
challenges to this view proposed by parallel
distributed processing.
Copyright © 2017, 2014, 2011 Pearson Education, Inc. All Rights Reserved
Measuring Memory (1 of 2)
• The ability to remember depends in part on the
type of performance called for.
• In tests of explicit memory (conscious
recollection), recognition is usually better than
recall.
• Recognition for visual images is particularly
impressive.
Copyright © 2017, 2014, 2011 Pearson Education, Inc. All Rights Reserved
Measuring Memory (2 of 2)
• Implicit memory is measured by indirect methods
such as:
– priming and
– the relearning method
• In tests of implicit memory, past experiences may
affect current thoughts or actions.
• This can occur even when these experiences are
not consciously remembered.
Copyright © 2017, 2014, 2011 Pearson Education, Inc. All Rights Reserved
Models of Memory (1 of 3)
• In information-processing models, memory
involves the:
– encoding
– storage, and
– retrieval of information
• The three-box model proposes three interacting
systems:
– the sensory register
– short-term memory, and
– long-term memory
Copyright © 2017, 2014, 2011 Pearson Education, Inc. All Rights Reserved
Models of Memory (2 of 3)
• Some cognitive scientists prefer a parallel
distributed processing (PDP) or connectionist
model.
• This model represents knowledge as connections:
– among numerous interacting processing units
– distributed in a vast network, and
– all operating in parallel
• The model is similar to neurons of the brain.
– The ability of units to excite or inhibit each other is
constantly adjusted to reflect new knowledge.
Copyright © 2017, 2014, 2011 Pearson Education, Inc. All Rights Reserved
Models of Memory (3 of 3)
Figure 10.3
Three Memory Systems
Copyright © 2017, 2014, 2011 Pearson Education, Inc. All Rights Reserved
The Three-Box Model of Memory
• LO 10.3.A Explain the functions, duration, and location of
the sensory registers in the three-box model of memory.
• LO 10.3.B Explain the functions and duration of short-
term memory, and contrast the leaky bucket and working
memory approaches to understanding this “box” of
memory.
• LO 10.3.C Describe semantic categories and four forms
of long-term memory, and explain how primacy and
recency illustrate the serial-position effect in transferring
information from short-term to long-term memory.
Copyright © 2017, 2014, 2011 Pearson Education, Inc. All Rights Reserved
The Sensory Register: Fleeting
Impressions
• In the three-box model, incoming sensory
information makes a brief stop in the sensory
register.
• The sensory register momentarily retains it in the
form of sensory images.
• Information that does not quickly go on to short-
term memory vanishes forever.
• The fleeting nature of incoming sensations is
beneficial; it prevents “double exposures.”
Copyright © 2017, 2014, 2011 Pearson Education, Inc. All Rights Reserved
Short-Term Memory: Memory’s
Notepad (1 of 3)
• Short-term memory (STM) retains new information
for up to 30 seconds (unless rehearsal takes
place).
• In short-term memory, the material is no longer an
exact sensory image.
• Instead, it is an encoding of one, such as a word
or a phrase.
• This material either transfers into long-term
memory or decays and is lost forever.
Copyright © 2017, 2014, 2011 Pearson Education, Inc. All Rights Reserved
Short-Term Memory: Memory’s
Notepad (2 of 3)
• The capacity of STM is extremely limited but can
be extended if information is organized into larger
units by chunking.
• A chunk can be:
– a word
– a phrase
– a sentence
– an image
– and it depends on previous experience
Copyright © 2017, 2014, 2011 Pearson Education, Inc. All Rights Reserved
Short-Term Memory: Memory’s
Notepad (3 of 3)
• Early models of STM portrayed it mainly as a bin
for the temporary storage of information.
• But many models now envision it as a part of a
more general working-memory system.
• Working memory permits us to:
– control attention
– resist distraction, and therefore
– maintain information in an active, accessible state
Copyright © 2017, 2014, 2011 Pearson Education, Inc. All Rights Reserved
Long-Term Memory: Memory’s Storage
System (1 of 8)
• The capacity of long-term memory seems to have
no practical limits.
• The vast amount of information stored there
enables us to:
– learn
– get around in the environment, and
– build a sense of identity and a personal history
• But it must be organized to make it manageable.
Copyright © 2017, 2014, 2011 Pearson Education, Inc. All Rights Reserved
Long-Term Memory: Memory’s Storage
System (2 of 8)
• Words (or the concepts they represent) are often
organized by semantic categories.
• Evidence on the storage of information by
semantic category also comes from cases of
people with brain damage.
• Many models of long-term memory represent its
contents as a vast network of interrelated
concepts and propositions.
Copyright © 2017, 2014, 2011 Pearson Education, Inc. All Rights Reserved
Long-Term Memory: Memory’s Storage
System (3 of 8)
• Research on tip-of-the-tongue (TOT) states shows
that words are also indexed in terms of:
– sound and
– form
• Information in long-term memory may also be
organized by its:
– familiarity
– relevance, or
– association with other information
Copyright © 2017, 2014, 2011 Pearson Education, Inc. All Rights Reserved
Long-Term Memory: Memory’s Storage
System (4 of 8)
• Most theories of memory distinguish skills or
habits (“knowing how”) from abstract or
representational knowledge (“knowing that”).
• Memories can take different forms, such as:
– procedural or
– declarative
• And within declarative memories, either:
– semantic or
– episodic
Copyright © 2017, 2014, 2011 Pearson Education, Inc. All Rights Reserved
Long-Term Memory: Memory’s Storage
System (5 of 8)
• The three-box model is often invoked to explain
the serial-position effect in memory.
• Serial-position effect: The tendency for recall of
the first and last items on a list to surpass recall of
items in the middle of the list.
• The model can explain the primacy effect.
• However, it cannot explain why a recency effect
sometimes occurs after a considerable delay.
Copyright © 2017, 2014, 2011 Pearson Education, Inc. All Rights Reserved
Long-Term Memory: Memory’s Storage System (6 of 8)
Figure 10.4
Part of a Conceptual Grid in Long-Term Memory
Copyright © 2017, 2014, 2011 Pearson Education, Inc. All Rights Reserved
Long-Term Memory: Memory’s Storage System (7 of 8)
Figure 10.5
Types of Long-Term Memories
Copyright © 2017, 2014, 2011 Pearson Education, Inc. All Rights Reserved
Long-Term Memory: Memory’s Storage System (8 of 8)
Figure 10.6
The Serial-Position Effect
Copyright © 2017, 2014, 2011 Pearson Education, Inc. All Rights Reserved
The Biology of Memory
• LO 10.4.A Outline the process of long-term
potentiation in the formation of memories.
• LO 10.4.B Evaluate the evidence that memories
are not stored in any one “place” in the brain.
• LO 10.4.C Summarize the evidence that memory
can be influenced by emotion and hormonal levels.
Copyright © 2017, 2014, 2011 Pearson Education, Inc. All Rights Reserved
Changes in Neurons and Synapses (1 of 3)
• Short-term memory involves temporary changes
within neurons.
• These changes alter their ability to release
neurotransmitters.
• Long-term memory involves lasting structural
changes in the brain.
– neurons
– synapses
Copyright © 2017, 2014, 2011 Pearson Education, Inc. All Rights Reserved
Changes in Neurons and Synapses (2 of 3)
• Long-term potentiation seems to be an important
mechanism of long-term memory.
• It likely underlies many and perhaps all forms of
learning and memory.
• It involves an increase in the strength of synaptic
responsiveness.
Copyright © 2017, 2014, 2011 Pearson Education, Inc. All Rights Reserved
Changes in Neurons and Synapses (3 of 3)
• Neural changes associated with long-term
potentiation take time to develop.
• This helps explain why long-term memories
require a period of consolidation.
– However, memories probably never completely solidify.
– The act of remembering can make them unstable
again.
• Sleep plays a role in ensuring consolidation of
new information.
Copyright © 2017, 2014, 2011 Pearson Education, Inc. All Rights Reserved
Where Memories Are Made (1 of 5)
• The amygdala is involved in the:
– formation
– consolidation, and
– retrieval of emotional memories
• Areas of the frontal lobes are especially active
during short-term and working-memory tasks.
• The efficient encoding of words and pictures
involves:
– the prefrontal cortex and
– parts of the temporal lobes
Copyright © 2017, 2014, 2011 Pearson Education, Inc. All Rights Reserved
Where Memories Are Made (2 of 5)
• The hippocampus plays a critical role in the:
– formation and
– retrieval of long-term declarative memories
• Other areas are crucial for the formation of
procedural memories.
– the cerebellum
Copyright © 2017, 2014, 2011 Pearson Education, Inc. All Rights Reserved
Where Memories Are Made (3 of 5)
• Studies of patients with amnesia suggest that
different brain systems are active during:
– explicit and
– implicit memory tasks
• The long-term storage of declarative memories
possibly takes place in cortical areas.
• These areas would have been active during the
original perception of the information or event.
Copyright © 2017, 2014, 2011 Pearson Education, Inc. All Rights Reserved
Where Memories Are Made (4 of 5)
• The typical “memory” is a complex cluster of
information.
• The various components of a memory are
probably stored at different sites.
• All of these sites participate in the representation
of the event as a whole.
Copyright © 2017, 2014, 2011 Pearson Education, Inc. All Rights Reserved
Where Memories Are Made (5 of 5)
Figure 10.7
Brain Areas Involved in Memory
Copyright © 2017, 2014, 2011 Pearson Education, Inc. All Rights Reserved
Hormones, Emotion, and Memory (1 of 2)
• Hormones are released by the adrenal glands
during:
– stress
– emotional arousal
• These hormones can enhance memory:
– epinephrine
– norepinephrine
Copyright © 2017, 2014, 2011 Pearson Education, Inc. All Rights Reserved
Hormones, Emotion, and Memory (2 of 2)
• These adrenal hormones cause the level of
glucose to rise in the bloodstream.
• Glucose may enhance memory directly or by
altering the effects of neurotransmitters.
• However, the effective dose of glucose is narrow.
• Too much can impair cognitive functioning instead
of helping it.
Copyright © 2017, 2014, 2011 Pearson Education, Inc. All Rights Reserved
How We Remember
• LO 10.5.A Describe some major strategies that
contribute to memory retention, and give an
example of each.
Copyright © 2017, 2014, 2011 Pearson Education, Inc. All Rights Reserved
Encoding, Rehearsal, and Retrieval (1 of 3)
• Some kinds of information, such as material in a
college course, require effortful encoding.
– as opposed to automatic encoding
• To retain such information, we might have to:
– select the main points
– label concepts, or
– associate the information with personal experiences or
with material we already know
• We must make the material digestible.
Copyright © 2017, 2014, 2011 Pearson Education, Inc. All Rights Reserved
Encoding, Rehearsal, and Retrieval (2 of 3)
• Rehearsal of information:
– keeps it in short-term memory and
– increases the chances of long-term retention
• Elaborative rehearsal is more likely to result in
transfer to long-term memory than is maintenance
rehearsal.
• Elaboration involves:
– association of items with stored or factual information
– analysis of the physical, sensory, semantic features of
an item
Copyright © 2017, 2014, 2011 Pearson Education, Inc. All Rights Reserved
Encoding, Rehearsal, and Retrieval (3 of 3)
• A related strategy for prolonging retention is deep
processing, or the processing of meaning.
• Deep processing is usually a more effective
retention strategy than shallow processing.
• Retrieval practice is necessary if a memory is
going to be consolidated.
– For students, short quizzes and repeated testing can
have large benefits.
Copyright © 2017, 2014, 2011 Pearson Education, Inc. All Rights Reserved
Why We Forget
• LO 10.6.A Summarize the processes of decay,
replacement, interference, and cue dependent
forgetting, and explain how each contributes to our
understanding of forgetting.
• LO 10.6.B Explain why claims of repressed
memories should be greeted with a strong
skeptical reaction.
• LO 10.6.C Discuss three reasons why childhood
amnesia is likely to take place.
Copyright © 2017, 2014, 2011 Pearson Education, Inc. All Rights Reserved
Mechanisms of Forgetting (1 of 6)
• Forgetting can occur for several reasons.
• Information in sensory and short-term memory
appears to decay if it does not receive further
processing.
– memories fade with time if not accessed
• New information may erase and replace old
information in long-term memory.
– just as writing over the contents of a hard drive will
obliterate the original material
Copyright © 2017, 2014, 2011 Pearson Education, Inc. All Rights Reserved
Mechanisms of Forgetting (2 of 6)
• Proactive and retroactive interference may take
place.
• Similar items of information interfere with one
another in either storage or retrieval.
• The information may get into memory and stay
there, but it becomes confused with other
information.
Copyright © 2017, 2014, 2011 Pearson Education, Inc. All Rights Reserved
Mechanisms of Forgetting (3 of 6)
• Cue-dependent forgetting may occur when