Module 6 Sky High Airlines Weekly Correspondence Exercise
Module 6 Sky High Airlines Weekly Correspondence Exercise
Correspondence note: The documents you receive each week will have either the initial or name of the document sender. To see who the sender of the document is within the company, use the company organization chart.
Review the information you received about Sky High Airlines this week and provide answers to the following questions:
1. Describe any key Safety Management System (SMS) theories you see or don’t see in the correspondence you received this week. What indicators do you see of responsibility, accountability, and commitment of management? What indicators do you see this week that reflect a good or poor safety culture?
2. Describe any effective safety promotion examples or lack thereof that you received in the correspondence. What do you feel the safety culture is within the company? Provide an explanation for your answer.
3. Describe your perception of the company’s training, communication, and participation (provide examples from this week’s documents.)
4. Describe any deficiencies you see in safety team member positions, typical roles, job descriptions, responsibilities, and personnel requirements and functions.
Sky High Airlines “Getting you there higher and faster”
ITEM 21
MEMORANDUM
TO: Director of Safety
FROM: D. Silver, Office of Information
DATE: 25 January
SUBJECT: Company Newsletter
The next issue of our company newsletter, THE SKYLINE, goes to press on 14 February.
Do you have an article for “The Safety Corner”?
ITEM 22
MEMORANDUM
TO: Director of Safety
FROM: R. Gate, VP Field Services DATE: 25 January
SUBJECT: Station Safety Inspections
Last week I received a memo from your Chief of Flight Safety, Joe Green, setting up a schedule for flight safety inspections of our other stations.
My station managers are not in the flight safety business. I visit them regularly and I am satisfied with their performance. I am unaware of any requirement for you to independently visit our stations for the purpose of inspecting them.
INTERNATIONAL SOCIETY OF
SAFETY ENGINEERS
Miami Chapter
ITEM 23
January20
L. G. Gray Director of Safety Sky High Airlines Miami Airport
Dear Mr. Gray,
I am very pleased that you have accepted our invitation to speak to our organization on Friday, February 4th. Your topic of “Safety in Airline Operations” should be of interest to our membership.
We expect approximately 40 attendees, most of them professional safety engineers. We will start with cocktails at 1800 and dinner at 1900 followed by your presentation.
If you have any visual aid requirements, please let me know. Sincerely,
Program Chair
ITEM 24
MEMORANDUM
TO: Director of Safety
FROM: J. Murray, Controller DATE: 20 January
SUBJECT: Workers Compensation Insurance Costs
Last year our workers compensation insurance costs increased 20%. Our insurance carrier has notified us that we can expect another increase of approximately 15% for next year.
It should be apparent that we are approving too many injury compensation claims. Effective immediately, injury compensation claims must be approved by this office.
Sky High Airlines “Getting you there higher and faster”
ITEM 25
MEMORANDUM
TO: Director of Safety
FROM: H. Glass, VP Maintenance DATE: 25 January
SUBJECT: Safety Inspections
I just saw a copy of your latest safety inspection report on our heavy maintenance facility and I think this is the biggest bunch of crap I have ever seen!
I was under the impression that the safety department is here to help management (at least that is what you keep telling me) and not harass us. Your hot shot safety inspector wasted an entire day snooping around our shops and then sent us this stupid report-which is going to waste more of our time.
If you can’t do any better than this, keep your safety people out of my department.
SEE ITEM 26
ITEM 26
SAFETY INSPECTION REPORT
AREA INSPECTED: Aircraft Heavy Maintenance Facility DATE OF INSPECTION: 15 December
OVERALL RATING: Unsatisfactory DISCREPANCIES:
1. Tool rest on bench grinder is out of adjustment. Should be 1/8 inch or less in accordance with OSHA standards.
2. Two personnel at engine run-up area were not wearing hearing protection
3. Safety bulletin board contained outdated material.
4. One fire extinguisher was overdue monthly inspection.
5. Grounding plug on portable electric drill has been disabled
6. There is no record of a facility fire prevention meeting for the month of June.
REPLY INSTRUCTIONS: All discrepancies require a response citing corrective action taken. DISTRIBUTION:
Chief of Aircraft Maintenance VP Maintenance
President
Director of Safety
INSPECTOR:
R. B. Brown, Chief, Ground Safety
ATTACHED TO ITEM 25
