pwc whitepaper retail banking evolution or revolution

Review the linked PwC whitepaper.

Discuss the following:

1. Is there anything at only five years later has changed? Did PwC get anything “wrong?”

2. Which of the six “priorities” should be the most challenging for banks in general?/p>

3. Based on what you know about Howard Bank, what do you think is the key takeaway from this whitepaper?

PwC Whitepaper – Retail Banking 2020 – Evolution or Revolution?