use youtube

watch the below video and answer the questions:

https://www.youtube.com/watch?v=85Y8iBhzqwk

The discussion questions :

1- In the What are the methods suggested by the speaker that can be used to bring quality awareness to employees? (1point)

2 From you point of view, in brief state no more than two methods ( techniques ) to increase the quality awareness through employees.(1point)