airbnb case part of group project managment design thinking and innvation class

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this is a group project, I m doing question 1 in the file i upload which need 500 words. and also need 200 words on question 4. format: APA 6th style

airbnb case: https://firstround.com/review/How-design-thinking-transformed-Airbnb-from-failing-startup-to-billion-dollar-business/

need to read those resource before writing :

https://www.ideou.com/blogs/inspiration/what-is-design-thinking

this is for question4: https://www.designkit.org/methods