Management Organizational Conflict and Misbehaviour Papers

Task 1 – Briefing paper

A briefing paper to produce a briefing paper which outlines ways that employee engagement can be improved.

Your briefing paper must include:

1. A review of emerging developments to approaches to employee voice and engagement, followed by three recommendations for improvement. These recommendations must include clear and actionable justifications. (AC1.1) 

2. A critical evaluation of the interrelationship between employee voice and organisational performance with a focus on high-performance work practices. (AC1.4) 

3. An assessment of surveys, suggestion schemes and team meetings as approaches that can be used drive employee engagement (AC1.3). 

4. A discussion of the differences between employee involvement and employee participation and how they can help build effective employment relationships. (AC1.2) 

5. Explain the concept and design of better working lives and ways to promote good physical and mental health work practices. (AC1.5)

Task 2 – Written answers to the following:

1. An explanation as to the differences between organisational conflict and misbehaviour, which includes the differences between informal and formal conflict and resolution. (AC2.1)

2. An analysis of the key causes of employee grievances. (AC3.2)

3. An explanation of at least two skills required to successfully handle grievances and disciplinaries and the importance of handling these effectively, to avoid legal claims. (AC3.3, 3.4)

4. Outine one official and one unofficial action an employee might take during conflict, explaining their key features and differences between them. (AC2.2)

5. An assessment of emerging trends in conflicts and industrial sanctions. (AC2.3)

6. Describe, and differentiate between, conciliation, mediation, and arbitration as methods to resolve conflict formally before it escalates to an employment tribunal. (AC2.4)

7. An explanation of the principles of the key legislation relating to unfair dismissal law and the process an employer should follow to manage capability and misconduct issues. (AC3.1)

8. A comparison of various employee bodies, including union and non-union forms of employee representation. (AC4.2) 

9. Define and describe the statutory recognition procedure relating to collective employment law, including official and unofficial action. (AC4.1) 

10. Evaluate the purpose of collective bargaining with reference to substantive and procedural agreements (AC4.3