Most quality improvement teams blame human errors for harm to patients. Is this true? Why or why not?
Read the following scenario and determine how you would handle the situation between the two physicians.
A senior physician is tired of getting too many alerts and warnings while using the electronic medical records (EMR) system. He disables the alarms because he is confident about what he is doing. He does not need these repeated warnings. Then, a junior physician uses the EMR in the next shift. She does not know that the alarms are disabled. She prescribes a wrong medication because the system did not warn her that her new prescription was incompatible with the current medications being taken by the patient. The patient condition kept getting worse.
How would you handle the situation between the two physicians? What skills and tools would you use to improve quality? Include two references to support your opinions.
Develop a Quality Management System (QMS) for Quality Improvement – Abstract
In this course, you will be working on a project to develop a quality management system (QMS) for quality improvement. This project consists of a research paper and a PowerPoint presentation summary of your project. For this week, you will be providing your definition of a quality management system (QMS) and an abstract on your quality management system (QMS).
Here are the details:
From web research, define what a quality management system (QMS) for healthcare is
Give examples of internal, external, and interface quality issues. (Examples of an interface are EMRs, information security, and use of new technologies)
Develop an abstract on the QMS objectives for quality improvement and the scope of the project. One to two pages are sufficient
The abstract must be approved by the instructor
Please submit your definition of a quality management system (QMS) and an abstract on your quality management system (QMS) to Turnitin