Case Questions: –
1. Write Summaries of your Case Study.
2. How have the personal beliefs of the McCoy and Cathy families influenced the organizational cultures of their firms?
3. What lessons for developing high-performance organizational cultures can these two cases provide for other firms that aren’t family run?
4. What would be the challenges for a new leader who is interested in moving her organization in the direction of the McCoy or Chick-fil-A cultures?