UIU BA 544 To Produce Goods or Provide Services Exam Practice

Question 1 

Work teams are designed to be relatively permanent.

Question 1 options:1) True2) False

Question 2 

A football team is an example of an action team.

Question 2 options:1) True2) False

Question 3 

On a highly self-managed team, there are strict rules regarding goals, procedures, and roles.

Question 3 options:1) True2) False

Question 4 

A high degree of goal interdependence exists when team members have a shared vision of the team’s goal and align their individual goals with that vision as a result.

Question 4 options:1) True2) False

Question 5

One way to create high levels of goal interdependence is to ensure that the team has a formalized mission statement that members buy into.

Question 5 options:1) True2) False

Question 6

In leader-staff teams, the leader makes decisions for the team and provides direction and control over members who perform assigned tasks.

Question 6 options:1) True2) False

Question 7 

The orienter determines the direction of the team’s discussion.

Question 7 options:1) True2) False

Question 8 

Tasks in which the performance of an entire team depends on the best performer are called disjunctive tasks.

Question 8 options:1) True2) False

Question 9 

Cora frequently challenges the teams’ assumptions and status quo. Cora exhibits the devil’s advocate role.

Question 9 options:1) True2) False

Question 10 

According to the similarity-attraction approach, a team with high diversity will have high team effectiveness.

Question 10 options:1) True2) False

Question 11 

Which of the following is the purpose of work teams as compared to other types of teams?

Question 11 options:

1) 

To achieve managerial tasks

2) 

To produce goods or provide services

3) 

To help the organization achieve its long-term goals

4) 

To take on “one-time” tasks that are generally complex

5) 

To provide recommendations to managers about important issues

Question 12 

Jackson High School formed several teams to plan and execute the 150thanniversary celebrations of the school. Over a period of two months, the teams organized events, oversaw logistics, and coordinated student activities. The events that were planned were on a large scale and required a lot of input from the teachers and students. This is an example of a(n) _____ team.

Question 12 options:

1) 

project

2) 

management

3) 

work

4) 

action

5) 

parallel

Question 13 

In the _____ stage of group development, members typically try to get a feel for what is expected of them, what types of behaviors are out of bounds, and who’s in charge.

Question 13 options:

1) 

performing

2) 

forming

3) 

norming

4) 

adjourning

5) 

storming

Question 14

In the _____ stage of team development, members are comfortable working within their roles, and the team makes progress toward goals.

Question 14 options:

1) 

performing

2) 

forming

3) 

storming

4) 

norming

5) 

adjourning

Question 15

In the _____ stage of group development, members experience anxiety and other emotions as they disengage and ultimately separate from the team.

Question 15 options:

1) 

performing

2) 

forming

3) 

storming

4) 

norming

5) 

adjourning

Question 16

As the level of task interdependence _____, members must spend _____ amounts of time communicating and coordinating with other members to complete tasks.

Question 16 options:

1) 

decreases; the same

2) 

increases; increasing

3) 

increases; decreasing

4) 

decreases; increasing

5) 

remains the same; increasing

Question 17 

When team members have a shared vision and align with that vision, the team is said to have a high degree of ______ interdependence.

Question 17 options:

1) 

task

2) 

outcome

3) 

sequential

4) 

goal

5) 

reciprocal

Question 18 

Which of the following is not a desirable characteristic of a mission statement?

Question 18 options:

1) 

clarity

2) 

relevance

3) 

believability

4) 

urgency

5) 

universality

Question 19 

Which of the following statements about outcome interdependence is false?

Question 19 options:

1) 

A high degree of outcome interdependence exists when team members share in the rewards that the team earns.

2) 

High outcome interdependence implies that team members depend solely on their own individual performances for the rewards that they receive.

3) 

Low outcome interdependence exists in teams in which individual members receive rewards and punishments on the basis of their own performance.

4) 

Research into project teams shows that in teams in which members reflect on their performance, higher levels of outcome interdependence increase the amount of information shared among members.

5) 

In teams with high outcome interdependence, the reward that the team receives is directly linked to the performance of each team member.

Question 20

The behavior a person is expected to display in a given context is known as a(n):

Question 20 options:

1) 

role.

2) 

goal.

3) 

ability.

4) 

value.

5) 

belief.

Question 21

Which of the following best describes the function of the role of an orienter in a group?

Question 21 options:

1) 

He or she offers constructive challenges to the team’s status quo.

2) 

He or she establishes the direction for the team.

3) 

He or she motivates team members to work harder toward team goals.

4) 

He or she resolves differences among teammates.

5) 

He or she praises the work of teammates.

Question 22 

Individualistic role behaviors:

Question 22 options:

1) 

directly facilitate the accomplishment of team tasks.

2) 

focus on activities that benefit the team as a whole rather than the separate team members.

3) 

include the roles of harmonizer and the encourager.

4) 

foster negative feelings among team members and hinder a team’s ability to perform effectively.

5) 

are particularly important in team contexts in which decisions are “high stakes” in nature.

Question 23 

Which of the following is a team building role?

Question 23 options:

1) 

Initiator-contributor

2) 

Orienter

3) 

Energizer

4) 

Procedural-technician

5) 

Compromiser

Question 24 

Which of the following is a team task role?

Question 24 options:

1) 

Encourager

2) 

Blocker

3) 

Energizer

4) 

Follower

5) 

Compromiser

Question 25 

When Ben performs routine tasks needed to keep progress moving in his team, he is performing the role of a(n):

Question 25 options:

1) 

initiator-contributor.

2) 

orienter.

3) 

energizer.

4) 

procedural: technician.

5) 

compromiser.

Question 26 

Tasks for which the team’s performance depends on the abilities of the “weakest link” are called _____.

Question 26 options:

1) 

additive tasks

2) 

conjunctive tasks

3) 

subjunctive tasks

4) 

disjunctive tasks

5) 

indicative tasks

Question 27

Which of the following observations about member conscientiousness is true?

Question 27 options:

1) 

A team member with low conscientiousness tends to be dependable and works hard to achieve team goals.

2) 

Correcting a team member who has high conscientiousness will result in interpersonal conflicts.

3) 

A team member with low conscientiousness will have a positive effect on other team members.

4) 

A team member who has low conscientiousness helps other team members to accomplish work responsibilities.

5) 

A team with high conscientiousness will be more productive than a team with even one member with low conscientiousness.

Question 28 

_____ diversity refers to diversity regarding observable attributes such as race, ethnicity, sex, and age.

Question 28 options:

1) 

Disjunctive

2) 

Additive

3) 

Surface-level

4) 

Conjunctive

5) 

Deep-level

Question 29 

Deep-level diversity has positive effects on team creativity when:

Question 29 options:

1) 

team members are instructed to take the perspective of their teammates.

2) 

team members are all highly conscientious.

3) 

when there are no team members exhibiting individualistic roles.

4) 

when team size is more than 15 people.

5) 

when there are fewer than three fault lines in the team.

Question 30 

Saved

Which of the following is true with regard to outcome interdependence?

Question 30 options:

1) 

In an organization with compensation that has high outcome interdependence, a higher percentage of an employee’s pay will depend on how well his or her team does.

2) 

In an organization with compensation that has low outcome interdependence, members receive rewards that are dependent on their team’s performance.

3) 

Team reward structures with hybrid outcome interdependence reward members based solely on their own performance, irrespective of team performance.

4) 

In an organization with compensation that has low outcome interdependence, a higher percentage of an employee’s pay will depend on how well his team does.

5) 

Team reward structures with high outcome interdependence reward members based solely on their own performance, irrespective of team performance.